Terms Of Use

Effective Date: August 25, 2016
For purposes of maintaining a trusted and safe marketplace, neofreelancer.com and all affiliated and related websites (hereafter referred to as the SITE) and to avoid the use of this site for unintended or unauthorized purposes, we require that you and every other user on this site (individually USER) to agree to and comply with these Terms of Service (the TERMS). 
Effectively, these terms are designed to set down the prohibited and the acceptable uses of our website. By accessing this website and using any of the services offered after the date specified above, you agree to these terms. Additionally, you are individually and independently responsible for complying with every applicable law relating to your use of this site and the services neofreelancer.com provides, whether or not they have been covered under these terms of service.


The uses described by these terms are prohibited. This is regardless of where on the website they occur. For instance, the activities are expressly prohibited in freelancer and client feedback, the community forum, communications with disputes or customer service, neofreelancer messages, proposals, and job posts. 


You may not facilitate, promote, encourage, use or induce or instruct others to use neofreelancer.com and our services for any activity that is in violation of any regulation, ordinance, statute, or law for any offensive, harmful, fraudulent or illegal purpose or to distribute, display, store, transmit or otherwise avail content that is offensive, harmful or illegal. 
Examples of the uses of this website and services that are prohibited include:
Endorsing, offering or seeking pornographic, obscene, or illegal activities or services, including but not limited to services:
i) That would violate another products, website, entities or person’s intellectual property and rights and copyrights
ii) That would involve the editing, review, or creation of sexually-explicit, obscene, erotic, or pornographic material;
Posting content that can be construed to be obscene, sexually explicit, pornographic, illegal, discriminatory, threatening, profane, vulgar, defamatory, or offensive in nature;
Endorsing, offering or seeking any service that would violate neofreelancer’s Terms of Service, or the terms of service of any other website, or any other contractual obligations;
Endorsing, offering, or seeking any services that would violate the academic policies of any given educational institution;
Fraudulently billing (or attempting to fraudulently bill) any client, including by:
i) Manipulating or falsifying, or attempting to manipulate or falsify the mouse clicks, keystrokes, or hours worked; 
ii) Recording, reporting, or otherwise billing clients for time you did not actually work;
iii) Recording, reporting or otherwise billing hours that were worked by another person as hours you work in ways that are false or misleading;
Expressing a preference in a proposal or job post or otherwise illegally discriminating on the basis of military/veteran status, sexual orientation, age, gender expression, gender identity, gender, sex, marital status, genetic information, medical condition, mental or physical disability, ancestry, national origin, color, religion, or race, or any basis that is protected by applicable laws;
Posting content that violates the rights of a 3rd party, or that harasses another person;
Posting identifiable information concerning other people;
Demanding or making bribes;
Demanding or making payments without the intention of receiving or providing services in exchange for such payments;
Spamming other users;
Using any automated means like scrapers, spiders, or robots to access neofreelancer.com for any purpose without our expressly written permission, or harvesting or collecting any personally-identifiable information (including account names) from this website; and
Engaging in conduct that is reasonably likely (or intended) to harm this neofreelancer.com website, including:
i) Imposing a disproportionately or unreasonable large load (in our discretion) on the website’s infrastructure;
ii) Interfering (or attempting to interfere) with the proper operation of this website, our services, and any other activity conducted on neofreelancer
iii) Bypassing any of the measures we may use to restrict or prevent access to this website, or any other part of the website, including but not limited to, the features that restrict or prevent copying or use of any content or to enforce limitation on the use of this website and the content herein;
iv) Trying to compromise or interfere with the integrity or security of this system, or to decipher any transmissions to (or from) the servers running this website.


neofreelancer has made this website and the services herein available for freelancers and clients to locate one another, enter into service relationships, receive and make payments, and perform and receive freelancer services. As such, all users are expected to use this website and services for the express intended purposes. Users may also not use this website or services in contravention of the intended purposes. 
Examples of prohibited uses of this website and its accompanying services include, but are not limited to:
Offering services for the purposes of receiving positive feedback;
Receiving, demanding or requesting free services – such as requesting freelancers on neofreelancer.com to submit work as part of the proposal process for no or for very little money, or posting contests where freelancers are required to submit work with very little or no pay, and only the winning submission gets paid the full amount;
Requesting fees before allowing other users to submit proposals;
Posting the same project multiple times to ensure that more than one version is active at any given time;
Withholding work product or payment, or engaging in any conduct to obtain positive feedback from other users;
Attempting to coerce, manipulate, or falsify other users by threatening to issue negative feedback;
Misusing the feedback feature to express views that are unrelated to the work, such as social, religious, or political commentary;
Sharing or duplicating accounts;
Giving, trading or selling an account to another individual without neofreelancer’s express consent;
Soliciting or sharing contact information – such as Skype IDs, phone numbers, or email addresses in a job post or profile;
Processing or soliciting payment outside of neofreelancer in violation of these Terms of Service; 
Advertising services or products that are beyond or outside the scope of neofreelancer’s marketplace; and 
Advertising on neofreelancer.com to recruit freelancers to join another website, company, or agency;


We reserve the right, without assuming the obligation, to investigate all violations of these terms of service. As such, we may investigate violations and remove, modify, or disable access to any content found to be in violation of these terms. 
We may also report all activities that we suspect are in violation of any regulation or law to the appropriate law enforcement regulators, officials or any other appropriate 3rd party. Our reporting included disclosing the appropriate user information. Additionally, we may cooperate with the appropriate law enforcement regulators, agencies and appropriate 3rd parties to facilitate the investigation of and prosecution of illegal conduct on neofreelancer.com by providing systems and network information related to the alleged violation of these terms of service.


If you know or become aware of any violation to these terms, you MUST report it immediately to the neofreelancer.com Customer Service team. By agreeing to these terms, you automatically agree to assist neofreelancer with any investigation that may be undertaken, and to take the remedial steps we might require for purposes of correcting violations to these terms of service.